Email App In Mac Crashes

13.09.2020by

Several users have reported that the Mail app on iPhone (or iPad) will not open. More specifically, when some users attempt to open the Mail app to check their email messages, immediately after it launches, it quits. Some users say they see blank screen before it crashes.

Apple's Mail app for iOS is a go-to app for many iPhone users, but some have recently encountered a number of bugs and glitches that render the Mail app useless. We list the most common Mail app. Dec 20, 2019  Update your Mac: Go to System Preferences and click Software Update. If your Mac version is macOS High Sierra or earlier, then go to the App Store app to update the software on your Mac. Update Outlook on Mac: Open Microsoft Word, Excel, or another Microsoft Office application, and then click Help Check for Updates.

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Are you having this problem too? Are you unable to check your email because of this issue? Here is what you can do to fix. Please try the steps below if you are having problems with the iOS Mail app if it keeps crashing, hangs and stops working, or if it won’t open at all:

Repair Mail if it crashes or won’t open

1-It is possible that your iPhone or iPad may have run out of memory, and can’t start the Mail app. You may want to free up some space. First check the storage on your iOS device by going to Settings > General > iPad’s or iPhone’s Storage. You may also want to delete some of your apps, videos, photos etc that you no longer use or need to free up some storage, if space gets tight on your iPhone or iPad.

See also: Your iCloud Storage Is Almost Full?

What else you may want to do is to manually offload and reinstall the Mail app without losing the app’s data. Tap Settings, and General > iPad Storage (or iPhone Storage) then scroll down and find the Mail app and tap Mail and then tap “Offload App”. Note that offloading the Mail app will delete it but it will keep its data. Then tap again to confirm “Offload App”.

Once the mail app has been deleted, simply reinstall the app. To reinstall you may go to again Settings > General > iPad Storage > Mail now you will see: Reinstall App:

Also since the Mail is an built in app, deleting it will not remove from the home screen. You will still see its icon. And tapping the icon will also reinstall the app.

2-Restart the Mail app. Close the mail app (force quit) and reopen again.

3-Remove (sign out) your email account or accounts then re-add them. To do that, go to Settings > Accounts & Passwords and then select your account scroll down and tap Sign Out. Then go to Settings> Accounts & Passwords and tap Add Account.

Email App In Mac Crashes

4-Restart your iOS device to see if it fixes the problem.

5-Make sure that your device is running the latest version of iOS software. Go to Settings > General and then Software Update.

6-If Fetch New Data is on, turn off to see it it is working as expected. Go to Settings > Accounts & Passwords and Fetch New Data.

Trying the steps above should fix your problem if you are unable to open the Mail app. If not, contact Apple support.

See also: Email Stuck In Your Outbox? Unable To Send & Delete? Fix

Is Outlook not working correctly? This article explains how you can fix when you have Outlook mail issues on your Mac. More specifically, Outlook may randomly crash or freeze when you want to check your email. Another similar issue is that Outlook may become too slow to respond on your Mac. Some users have also stated that they were unable to launch the software. Several factors may result in these types of performance problems.

If you are having a similar problem, here is how you can troubleshoot:

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See also: Mac Mail App Opens Itself Randomly, Fix

Outlook not working?

Please try each step below one at a time. Make sure to check your Mac after each step to see if Outlook starts working again.

1. Restart your Mac. You can restart your Mac by going to the Apple menu > Restart.

2. Make sure that both macOS and Outlook are up to date.

  • Update your Mac: Go to System Preferences and click Software Update. If your Mac version is macOS High Sierra or earlier, then go to the App Store app to update the software on your Mac.
  • Update Outlook on Mac: Open Microsoft Word, Excel, or another Microsoft Office application, and then click Help > Check for Updates. AutoUpdate will check for updates. And click Update if there are updates available. If you downloaded Outlook from the Mac App Store, then open the App Store app to update it. Updating Outlook will also fix if you are seeing the “You can’t use this version of the application “Microsoft Outlook” with this version of macOS“ error message.

After updating, restart your Mac.

3. Follow the steps below. Following these steps will disable the preview feature for encrypted email which is known to cause Outlook to freeze. Here is how:

  • Quit Outlook (Outlook > Quit Outlook).
  • Open the Terminal (Applications / Utilities or you can use Spotlight to open the Terminal app).
  • Enter the following command and hit enter:
  • Now enter the following command and press enter:
  • Close Terminal.
  • Restart your Mac.
  • Open Outlook and test.

4. Are you using add-ins in Outlook such as WebEx, Mendeley, EndNote, Zotero, Grammarly, Boomerang, etc? Outdated third-party add-ins may cause these types of issues. It is very essential that you have the latest updates for your add-ins.

5– If you are still having issues with Mac Outlook, then let’s try the following: Following the steps below will help you identify if you have a Profile issue. We will use the Outlook Profile Manager.app and create a new profile. Then we will set this profile as default. If you can open Outlook without an issue, this means that your old profile corrupted and needs to be repaired. Here is how:

  • Open the Applications folder.
  • Right-click (or control-click) Microsoft Outlook and click Show Package Contents.
  • Go to Contents > SharedSupport, and Outlook Profile Manager.
  • Create a new profile by clicking the Create a new profile (+) button.
  • Enter a new name for the new profile.
  • Select this new profile and click the tools/gears icon (Set the default profile) and click Set as Default.
  • Quit Outlook (Outlook > Quit Outlook) and then re-open Outlook.

Now test Outlook. Does your problem occur or not? If it is now working, this means that your original profile file needs to be repaired. If this is the case, here is how you can repair it:

  • Change the profile to the original (follow the steps above).
  • Go to FinderClick Go and Go to Folder and Enter:
  • Click Go.
  • And find and drag the Outlook.sqllite to your desktop.
  • Open Outlook, Outlook will say “there is a problem and Outlook needs to rebuild”, and then follow the onscreen instructions.

Mail App On Mac Keeps Crashing

See also: How To Turn Off Split Screen In Mail

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