Mac Onedrive App Startet Nicht

11.09.2020by
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There are two basic ways that you, as an admin, can deploy the OneDrive sync app to Mac users in your organization:

Download and install Microsoft OneDrive for Windows PC, Mac, iOS and Android. To install the OneDrive sync app for Mac, a user has to be administrator on the Mac or know an administrator account name and password. Download the installer package file to your local network, and then use your software distribution tools to deploy the app to your users.

  • Have users install and set up the OneDrive sync app themselves by following the instructions in Sync files with OneDrive on Mac OS X. To install the OneDrive sync app for Mac, a user has to be administrator on the Mac or know an administrator account name and password.

  • Download the installer package file to your local network, and then use your software distribution tools to deploy the app to your users. By using a software distribution tool, you have more control over the deployment, including which users get the sync app and when. The OneDrive sync app for Mac uses the Apple Installer technology for installation. This means you can use the software distribution tools that you normally use to deploy software to Mac users. You can use Microsoft Intune. Other common tools are Jamf Pro, Munki, and AutoPkg. You can also use Apple Remote Desktop and AppleScript.

Manage OneDrive settings on macOS using property list (Plist) files

After the OneDrive sync app for Mac is installed, users can configure settings for the app. These settings are called preferences. As an admin, you might want to provide users in your organization with a standard set of preferences. Preferences for the OneDrive sync app for Mac are stored in preference files. These files are often referred to as .plist files.

StandaloneMac App Store
PList Location
~/Library/Preferences/com.microsoft.OneDrive.plist
~/Library/Containers/com.microsoft.OneDrive-mac/Data/Library/Preferences/com.microsoft.OneDrive-mac.plist
Domain
com.microsoft.OneDrive
com.microsoft.OneDrive-mac

Configure sync app settings

Configure the settings on macOS in the typical way:

  1. Quit the OneDrive application.

  2. Define the settings you want to change by creating a Plist with the values, or use a script to set the default values.

  3. Deploy the settings onto the local computer.

  4. Refresh the preferences cache.

    On the next start of OneDrive, the new settings will be picked up.

Overview of settings

Use the following keys to preconfigure or change settings for your users. The keys are the same whether you run the standalone or Mac App Store edition of the sync app, but the property list file name and domain name will be different. When you apply the settings, make sure to target the appropriate domain depending on the edition of the sync app.

SettingDescriptionParametersExample Plist Entry
Disable personal accounts
Blocks users from signing in and syncing files in personal OneDrive accounts. If this key is set after a user has set up sync with a personal account, the user will be signed out.
DisablePersonalSync (Bool): When set to true, this parameter prevents users from adding or syncing personal accounts.
<key>DisablePersonalSync</key>
<(Bool)/>
Default folder location
Specifies the default location of the OneDrive folder for each organization
TenantID (String): TenantID determines which accounts the default folder location setting should apply to. Find your Microsoft 365 tenant ID
DefaultFolderPath (String): DefaultFolder specifies the default folder location.
Mac App Store:
The path must already exist when users set up the sync app.
Standalone:
The path will be created on users' computers if it doesn't already exist. Only with the Standalone sync app can you prevent users from changing the location.
<key>DefaultFolder
<array>
<dict>
<key>Path
<string>(DefaultFolderPath)</string>
<key>TenantId
<string>(TenantID)</string>
</dict>
</array>
Automatic upload bandwidth percentage
Enables the sync app to automatically set the amount of bandwidth used based on available bandwidth for uploading files
AutomaticUploadBandwidthPercentage (int): This parameter determines the percentage of local upload bandwidth that the sync app can use. Accepted values are from 1 through 99.
<key>AutomaticUploadBandwidthPercentage</key>
<int>(Bandwidth)</int>
Set maximum upload throughput
Sets the maximum upload throughput rate in kilobytes (KB)/sec for computers running the OneDrive sync app
UploadBandwidthLimited (int): This parameter determines the upload throughput in KB/sec that the sync app can use. The minimum rate is 50 KB/sec and the maximum rate is 100,000 KB/sec.
<key>UploadBandwidthLimited</key>
<int>(Upload Throughput Rate in KB/sec)</int>
Set maximum download throughput
Sets the maximum download throughput rate in kilobytes (KB)/sec for computers running the OneDrive sync app
DownloadBandwidthLimited (int): This parameter determines the download throughput in KB/sec that the sync app can use. The minimum rate is 50 KB/sec and the maximum rate is 100,000 KB/sec.
<key>DownloadBandwidthLimited</key>
<int>(Download Throughput Rate in KB/sec)</int>
Dock icon
Specifies whether a dock icon for OneDrive is shown
HideDockIcon (Bool): When set to true, this parameter hides the OneDrive dock icon even when the application is running.
<key>HideDockIcon</key>
<(Bool)/>
Open at login
Specifies whether OneDrive starts automatically when the user logs in
OpenAtLogin (Bool): When set to true, OneDrive will start automatically when the user logs in on the Mac.
<key>OpenAtLogin</key>
<(Bool)/>
Enable Files On-Demand
Specifies whether Files On-Demand is enabled. If you don't set this setting, Files On-Demand will be enabled automatically as we roll out the feature, and users can turn the setting on or off
FilesOnDemandEnabled (Bool): When set to true, new users who set up the sync app will download online-only files by default. When set to false, Files On-Demand will be disabled and users won't be able to turn it on.
<key>FilesOnDemandEnabled</key>
<(Bool)/>
Disable download toasts
Prevents toasts from appearing when applications cause file contents to be downloaded
DisableHydrationToast (Bool): When set to true, toasts will not appear when applications trigger the download of file contents.
<key>DisableHydrationToast</key>
<(Bool)/>
Block apps from downloading online-only files
Prevents applications from automatically downloading online-only files. You can use this setting to lock down applications that don't work correctly with your deployment of Files On-Demand.
HydrationDisallowedApps (String): Json in the following format
[{'ApplicationId':'appId','MaxBundleVersion':'1.1','MaxBuildVersion':'1.0'}]
'AppID' can be either the BSD process name or the bundle display name. MaxBuildVersion denotes the maximum build version of the application that will be blocked. MaxBundleVersion denotes the maximum bundle version of the application that will be blocked
<key>HydrationDisallowedApps </key>
<string> [{'ApplicationId':'appId','MaxBundleVersion':'1.1','MaxBuildVersion':'1.0'}, {'ApplicationId':'appId2','MaxBundleVersion':'3.2','MaxBuildVersion':'2.0'}]</string>
<(Bool)/>
SharePoint Server Front Door URL
Specifies the SharePoint Server 2019 on-premises URL that the OneDrive sync app should try to authenticate and sync against
SharePointOnPremFrontDoorUrl (string): The URL of the on-premises SharePoint Server.
<key>SharePointOnPremFrontDoorUrl</key>
<string>https://Contoso.SharePoint.com</string>
SharePoint Server Tenant Name
Specifies the name of the folder created for syncing the SharePoint Server 2019 files specified in the Front Door URL.
SharePointOnPremTenantName (string): The name that will be used when creating a folder to sync the on-premises SharePoint Server files. If specified, the folder names will take the form of:
OneDrive – TenantName
TenantName
If not specified, the folder names will use the first segment of the FrontDoorURL as the Tenant Name.
Example - https://Contoso.SharePoint.com will use Contoso as the Tenant Name
<key>SharePointOnPremTenantName</key>
<string>Contoso</string>
SharePoint OnPrem Prioritization
For hybrid scenarios where the email is the same for both SharePoint Server on-premises and SharePoint in Microsoft 365, determines whether or not the client should set up sync for SharePoint Server or SharePoint in Microsoft 365 first during the first-run scenario.
SharePointOnPremPrioritizationPolicy (int): This parameter determines which service to attempt to authenticate against for setting up sync.
1 indicates OneDrive should set up SharePoint Server on-premises first, followed by SharePoint in Microsoft 365.
<key>SharePointOnPremPrioritizationPolicy</key>
<int>(0 or 1)</int>
BlockExternalSyncPrevents the sync app from syncing libraries and folders shared from other organizations.BlockExternalSync (Bool): Set to true to prevent syncing OneDrive and SharePoint libraries and folders from organizations other than the user's own organization. Set to false or do not include the setting to allow.
Learn about OneDrive B2B Sync.
<key>BlockExternalSync</key>
<(Bool)/>

You can also configure the OneDrive Standalone sync app to receive delayed updates.

PList Location
~/Library/Preferences/com.microsoft.OneDriveUpdater.plist
Domain
com.microsoft.OneDriveUpdater
SettingDescriptionParametersExample Plist Entry
Tier
Defines the update ring for the computer
UpdateRing (String): This parameter has two different values.
Production - The default update ring for OneDrive updates.
Insiders - This update ring receives updates that are 'pre-production' and will allow you to play with features before they are released. Note that builds from this ring may be less stable.
Enterprise - This update ring (now called 'Deferred') receives updates after they have rolled out through the Production ring. It also lets you control the deployment of updates. For more info about the update rings and how the sync app checks for updates, see The OneDrive sync app update process.
<key>Tier</key>
<string>(UpdateRing)</string>

How to fix macOS 10.15 Catalina problems

Hello, thrill seekers. Looks like you’ve installed macOS Catalina knowing it’s not perfect and despite all warnings ended up here. You are not alone. We’ve rummaged through the internet and collected all macOS Catalina issues known to date. And boy, there’s a lot of wrongs to fix.

1. Can’t install macOS Catalina

You’ve unpacked the installer and now macOS Catalina install stuck on the initial reboot. All you can see is a black screen and even a hard reboot doesn’t help it. Though it’s perfectly normal for an installation to take some time (sometimes up to 10 hours), you can try a few workarounds.

  • Install Catalina in the Safe Mode

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  1. Press and hold down the Power key to shut down your computer.
  2. Now, hold down Shift while it’s booting up.
    You will see the Apple logo on a grayish background with a progress bar. After you entered the Safe mode, run the Catalina installer again. Hopefully, it reaches completion this time.

Tip: Press Command + L in the middle of the macOS installation. You will see if it’s still active and the remaining time before completion.


  • Do a PRAM and SMC Reset

It’s one of those last-ditch solutions that restore deep system settings including kernel information. It isn’t something you should be doing regularly but in our case, it’s worth trying.

How to reset PRAM
1.Shut down your computer
2. Press the Power key
3. Immediately press Command + Option + P + R keys
4. Hold down the keys until your Mac reboots
5. Let go of the keys

To reset SMC

1. Turn off your Mac
2. Hold down Control + Shift + Option and press power
3. Hold the buttons for 10-15 sec
4. Release the keys and restart your Mac
After you’re done, repeat macOS Catalina installation from scratch.

  • Free up space on your drive

macOS Catalina takes up about 30 GB on your drive. That’s unprecedented in macOS history. When you see the 'macOS Catalina cannot be installed on Macintosh HD' message, this sometimes means that there is not enough disk space for the new macOS. Therefore, you need to free up some space on your Mac.
How to free up space? Move your largest files onto an external drive — will take you about 20 minutes. Or if it looks like too much fuss, free up your storage with CleanMyMac X. It’s a tool that is actually notarized by Apple (shouldn’t be confused with MacKeeper).

You’ll easily remove 7-10 GBs of system garbage. Then you can install macOS Catalina on a drive that’s clean and refreshed.

Here I’ve found a link to a free version of this app — enjoy.

Catalina installation stuck on “Setting up your Mac” screen

So your installation has started but seems to be stuck on the initial screen. What can you do? If your patience has finally run out, it’s time for a mission abort.

  1. Press the power button and wait till your Mac reboots.
  2. Start the installation all over again — this time it should go fine.

“macOS Catalina could not be verified”

This error usually appears when the download has finished. Apparently, it has something to do with cached content associated with your user account.

  1. Open System Preferences > Sharing > Content caching
  2. Switch to “All content`’ in the dropdown menu

The first attempt to download Catalina would often return the same error. But don’t give up just yet! Try downloading Catalina once again — this time it will download it from the cached copy on your Mac which will take about 10-15 seconds. Now it should be ok.

If it doesn’t help you can also:

  • Simply restart your Mac
  • Download Catalina under different “user” on your Mac
  • Try to delete system cache with CleanMyMac

2. macOS Catalina freezing upon reboot

The situation looks like this: macOS Catalina has completed the install, and after you restart your Mac it is stuck on login screen. You see the progress bar but it isn’t going anywhere. What to do?
As one user pointed out, the problem may be caused by 3d party kernel extensions or kexts. They act as drivers — if you like a Windows analogy — and give access to your Mac’s hardware.

  • Solution: Move Library Extensions

As a band-aid solution, you can relocate your /Library/Extensions kexts to a backup folder. As confirmed by many users, this fixes macOS Catalina stuck on reboot problem.
To perform this, you will need Terminal app:
Click Launchpad > Terminal
Now paste in the following command:

mkdir ~/Extensions-Backup && sudo mv /Library/Extensions/* ~/Extensions-Backup/

This command relocates your Library Extensions to the username/Extensions Backup folder. Later you can put the Extensions back where they belong at: /Library/Extensions.

One more solution to macOS Catalina freezing

Generally, Macs freeze when some process is hogging the memory. Some background plugin could be eating up all the available RAM. Here is the method I use to identify my background memory-hoggers.
To get a clear idea what it is, I use CleanMyMac X’s Speed utility.
You need to install CleanMyMac X — it’s available as a free version too.
Open the app, click “Optimization.”

This will give you an idea what Launch Agents are working in the background so you can isolate and disable them.

PS. Heavy consumers — this tab reveals processes that are critically memory-demanding.

3. macOS Catalina apps not working

This is one of the macOS Catalina problems that trails back to macOS Mojave. As you’ve probably heard, app architecture knows 2 types: 32-bit and 64-bit. The 32-bit apps will not be supported on macOS Catalina, period. Sadly, they are not just some lo-fi indie apps, we are talking Photoshop!

Did you know:Apple states that 64-bit apps use memory more effectively and so will work faster on your Mac.

  • Check your 32-bit apps

There’s a quick way to count your potentially problematic applications.

  1. Click the Apple logo > About this Mac > System report
  2. Now find Applications in the sidebar.

To have a deeper look into your apps, where they come from, and how much space they are taking, run the Uninstaller tool in CleanMyMac X. Download this program here — it’s free to download.
Launch the app and click the Uninstaller tab

Here you can see your 32-bit apps and sort apps by “Last used.”

For example, I found a 32-bit video editor, which I didn’t realize was there, stealing away 600 MB of my space.

  • Reset an app that misbehaves

If a particular app stopped working on macOS Catalina, you can reset it with CleanMyMac. This operation doesn’t delete any user data and only restores it to the default state. In 9 out of 10 cases this helps solve syncing issues and sudden app freeze-ups.

Choose an app from the list in the Uninstaller (see screenshot above)
Now click on the drop-down menu under “Uninstall” button
Click on the Reset button that appears

  • Update your applications

In anticipation of various macOS Catalina issues, some developers have already optimized their programs for the new OS. Go to the developer’s site and download the latest available version.
Yes, I’ve already told you about CleanMyMac, but it appears to have just the right tool to handle macOS updates. It automatically updates every single app on your Mac. Though it may take some time, it’s a smart way to debug your macOS Catalina apps.
Once you get CleanMyMac X, click the Updater tab in the sidebar.
Click Select All above the app list.
Now, click Update.

4. macOS Catalina is running slow

Quite expectedly, some of the most reported issues on macOS Catalina are speed-related. Some background processes are hogging the CPU, most notably, the fileproviderd process. Thing is, macOS 10.15 Catalina heavily exchanges data with web-related processes, like cloud storages. There are countless rough edges to this process.

  • Disable the fileproviderd process
    Go to Launchpad > Activity monitor

    Here you’ll need to figure out what process is eating up the most resources. Watch out for the processes named mds and fileproviderd. If they take up 80-100% of CPU, try closing them using the [X] button above.

  • Disable browser extensions
  • Browser extensions may be the culprit of many macOS Catalina issues. Leave the bare minimum of browser extensions and see how your Mac reacts.

5. Problem with Apple ID settings

This happens when Catalina is prompting you to update your Apple ID details. You’ve entered your password but the pop-up keeps coming back after some time.

  • Solution: Enable Keychain in iCloud settings

Go to System Preferences > Internet Accounts > iCloud
Log in into your account and check the list of services that use iCloud.

Tick Keychain and enter your credentials.

6. Sidecar problems on macOS Catalina

Sidecar is a feature that doubles your workspace as you can use an iPad as a second monitor. The common issue here is inability to connect your iPad to the computer. First off, make sure you have iPadOS installed on your iPad. Then, find your Mac in the list of Sidecar-supported models:

  • Late 2015 27″ iMac
  • 2017 iMac Pro
  • Mid 2016 MacBook Pro
  • Late 2018 Mac mini
  • Late 2018 MacBook Air
  • Early 2016 MacBook
  • 2019 Mac Pro

If your Mac is pre-2015, there’s still a workaround to enable Sidecar.

Open Terminal and paste in the following command:

defaults write com.apple.sidecar.display allowAllDevices -bool YES

Did it make the trick? Unfortunately, this combination is not guaranteed to work.

7. iCloud issues on macOS Catalina

Cannot download folders from iCloud

iCloud integration is one of those weak spots that produce tons of bugs. Fixes for such macOS Catalina problems are already on the way.

  • Download each file individually

If you cannot download folders from iCloud, download each file individually. Unfortunately, this is the only available workaround at this point.

Did you know: Some part of your iCloud data is stored on both Google and Amazon data centers.

Cannot accept iCloud terms and conditions on Catalina

As of October 2019, this problem has too been widely reported. No matter how many times you’ve accepted the conditions, the legal disclaimer keeps coming up. It appears, that the problem occurs because you have more than just one device connected to iCloud.

  • Go to System Preferences > Internet Accounts.
  • Now, click the iCloud icon

You should see the Terms & Conditions pop-ups that is now in a pending state. Press Accept.

Onedrive

Repeat the procedure for all iCloud accounts and your devices you’ll see in the list.

8. Music Library freezing

The iTunes had been the centerpiece of music on macOS. With its removal things quickly went sideways. Since the arrival of the iTunes successor, Music app, many folks noticed their album artworks missing, Music Library freezing etc.
The typical case is your Mac says its “updating the Music Library”, spinning endlessly, without any progress. The issue is likely caused by obsolete Mojave caches and the remains your previous iTunes ecosystem.

  • Empty your Music folder

And all music-related Library caches.

  1. Back up your music and move it out of Music folder
  2. Open ~/Library and delete any items titled “Music” or “iTunes”
  3. Repeat for ~/Library/Caches
  4. Restart your Mac and see if it worked

Don’t forget to put your music albums back where they had been before.

9. Wi-Fi issues on macOS Catalina

Wi-Fi not working after macOS Catalina update is pretty common. While your macOS is brand new, your Wi-Fi is still relying on some old protocols.

First, try to turn the Wi-Fi off and on again. If that doesn’t help you go to System Preferences > Network

Click on the dropdown menu that shows your Network.
Now, try choosing a different network — just to reset and shaken up the old settings

  1. Connect to your default network
  2. Check to “Automatically join this network”

Alternative fix with CleanMyMac X

To fix Wi-Fi problems on Catalina, we’ll use some of the tools from the free version of CleanMyMac X.

  1. Download the app and open the Privacy tab
  2. Find the Wi-Fi Networks option

Check all the networks in the list and click Remove.

This will make your Mac forget your old Wi-Fi stations and you’ll be able to reconnect again.

10. Bluetooth not available on macOS Catalina

If your Bluetooth is not working on macOS Catalina, there’s one easy trick you can do. You should try deleting your Bluetooth.plist files. Don’t worry, it will auto-create a new copy of itself.

  1. Click Finder > Go > Go to Folder…
  2. Type in: Library/Preferences


Now, look for a file com.apple.Bluetooth.plist

3. Delete it and restart your Mac.

11. Safari Extensions stopped working

There is a certain kind of Safari extensions, namely, .safariextz files that have been excluded from support in macOS Catalina. They no longer can be installed on Extensions page and are now considered “Legacy.”
RES, Ublock, and Bitwarden are some of the notable extensions that Safari users will miss on Catalina. What’s happening is Apple gradually moving away from the accepted web extensions format (WebExtensions) to the iOS-compatible extensions.

  • Accept this fact (or wait patiently)

If you are missing your favorite ad blockers or other extensions, the easiest is to switch to a different browser. There is also a possibility that the developers will overhaul their extensions to support Safari 13 but we all will have to wait until that happens.

12. Storage filling up for no reason

So you’ve upgraded to macOS Catalina only to discover that a big chunk of free space is missing. Some identified folder is eating up your storage but how can you find it? The issue could be related to Time Machine backups and clones of APFS snapshots stored in different locations.

  • Slim down your Time Machine snapshots

You can perform this operation safely in CleanMyMac X.
Download the app (a link to free edition) and launch it.
In CleanMyMac X:
Click the Maintenance tab
Choose “Time Machine snapshots thinning


As a manual solution, paste in the following commands in Terminal:

tmutil listlocalsnapshots / tmutil listlocalsnapshots /System/Volumes/Data

This lists the local snapshots created by your Time Machine. If you’re ready to delete those, type in this:

deletelocalsnapshots <snapshot_date> </snapshot_date>
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  1. Quit and restart/reopen an app or a document that malfunctions — works for 80% of the issues
  2. Restart your Mac and try logging in under a different user
  3. Check your Mac for hidden background apps and disable those

How to check your macOS Catalina for hidden processes

There are many so-called daemons or Launch Agents that operate in the background on your Mac. They could be small applications, like Google Software Updater or a notifications scheduler, or in worst cases, advertising scripts. The best way to deal with them is to look underneath your macOS processes and disable anything even remotely suspicious.

  1. Launch the free edition of CleanMyMac — it’s optimized for macOS Catalina
  2. Find the Speed tool with 2 options Optimization and Maintenance
  3. Click Launch Agents
  4. Study your memory processes closely. Run the Launch Agents too see the background apps. Additionally, click Heavy Consumers, and switch off any item you don’t need.


That was our little take on common macOS 10.15 Catalina problems. Something tells us there’ll be lots of newly discovered headaches. But If you feel you’ve had your share of incompatibilities and bugs, you can always go back and clean install macOS Mojave.

13. The iTunes XML crisis

With iTunes being history now, its remnants keep chasing users from beyond the grave. Best prototyping app for mac free. Apparently, some DJ apps have been relying on a specific XML library file that’s now dead and gone with iTunes.

The new Music app was supposed to provide a manual workaround, alas it didn’t. This seriously disrupts the DJ business on planet Earth — until Apple releases a fix in the next macOS Catalina update.

The notable DJ apps affected by this are Traktor and Rekordbox. The issue has made the world news and was even covered by Forbes so the fix is hopefully, already in the works. The last-ditch option that’s left is to you is to downgrade to macOS Mojave so you can enjoy iTunes in its full glory again.

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