Free Notes App For Notification Center On Mac

12.09.2020by

Having trouble with Slack notifications? This article will help you troubleshoot common issues.

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⚠️ Stuck badge notifications

A ghost or phantom notification that won’t go away.

You’re expecting a notification but nothing comes through.


⚠️ Delayed notifications

When your notifications show up slower
than expected.

A notification comes through but you don't hear a sound.


What causes notification issues?

  • Cached data that is bad or corrupted
  • Browser preferences or settings
  • Windows or Mac system settings (such as Do Not Disturb or Focus Assist)
  • Mobile devices or apps that interfere with notification delivery

Ever had a notification badge but no new activity to see? This is usually related to some bad cached data.

Desktop

iOS

App

Android

Step 1: Mark everything as read

  1. From the desktop app, open the affected workspace.
  2. Press ShiftEsc.


Step 2: Clear your cache

  1. Click Help in your computer's menu bar.
  2. Select Troubleshooting, then Clear Cache and Restart.


Step 3: Send us your logs

Collect logs from the Slack desktop app and send them to us.

  1. Click Help in your computer's menu bar.
  2. Select Troubleshooting, then Report issue.
  3. Fill out the form and hit Submit.
  4. The logs will automatically be attached.

Step 1: Clear your app cache

  1. Open the Settings app on your iOS device.
  2. Select Slack, then choose Reset Cache on Next Launch.
  3. Reopen Slack.


Step 2: Send us your logs

Collect logs from the Slack app and send them to us.

  1. Tap You at the bottom of your screen.
  2. Tap Preferences.
  3. Tap Send Feedback.
  4. Include a brief summary of the issue, then tap Compose Report.

Step 1: Clear your app cache

  1. Tap You at the bottom of your screen.
  2. Tap Preferences.
  3. Tap Advanced.
  4. Tap Reset Cache and confirm.


Step 2: Send us your logs

Collect logs from the Slack app and send them to us.

  1. Tap You at the bottom of your screen.
  2. Tap Preferences.
  3. Tap Send Feedback.
  4. Include a brief summary of the issue, then tap Report issue.

Sometimes your system settings interfere with notification delivery. If you’re not receiving notifications, give these steps a try.

Tip: Make sure you haven't paused notifications in Slack. If you see a Do Not Disturb icon next to your name, visit Pause notifications with Do Not Disturb to learn how to resume notifications.

Mac

Windows

Browser

iOS

Android

Check your Mac OS notification preferences

  1. Open your computer's System Preferences, then click Notifications.
  2. Select Slack from the list.
  3. Set the Slack alert style to either Banners or Alerts.

Note: If your device is running macOS 10.15, make sure to toggle on Allow Notifications from Slack before the last step.

Check your Mac OS Do Not Disturb settings

  1. Click the three horizontal lines icon in the upper-right corner of your screen to open the Notification Center for Mac.
  2. Locate Do Not Disturb and make sure it’s toggled Off.

Check your settings for Notifications & Actions

  1. On Windows 10, click the Start menu.
  2. Select Settings, then System.
  3. From the right sidebar, choose Notifications & Actions.
  4. LocateSlack in the list and check if notifications are enabled.

Check your Focus Assist settings

  1. On Windows 10, click the Start menu.
  2. Select Settings, then System.
  3. From the right sidebar, choose Focus Assist.
  4. Select Off to disable the feature. This will allow you to receive notifications.

Note: If notification sounds stop working on Windows 10, check the setting for Windows Quiet Hours. If active, notification sounds for apps are suppressed.

Enable visual effects on Windows Classic Theme

Using the Windows Classic Theme on Windows 7? Slack needs certain visual effects enabled in order to send you notifications. Here’s how to turn them on:
  1. Open the Start Menu.
  2. In the Search bar, type Transparency.
  3. Select Find and fix problems with transparency and other visual effects.
  4. Run the wizard to automatically turn on visual effects.

Remember: You’ll only get notifications for workspaces that you have open in your browser.

Chrome

  1. From the menu, click Preferences.
  2. Click Advanced at the bottom of the page.
  3. Under Privacy and security, click Site Settings, then select Notifications.
  4. Make sure Ask before sending (recommended) is turned on.

Firefox

  1. From the menu, click Preferences.
  2. Click Privacy & Security, then Settings (across from Notifications).
  3. Make sure your Slack workspace is included in the Notifications Permissions list.

Safari

  1. From the menu, click Preferences.
  2. Under the Websites tab, select Notifications.
  3. Make sure your Slack workspace is allowed to send notifications.

Step 1: Troubleshoot your notifications

  1. Tap You at the bottom of your screen.
  2. Tap Notifications.
  3. Tap Troubleshoot Notifications to run the diagnostic test.

The test will check your notification settings and will flag any issues.

Tip: Power saving mode or performance optimization apps may also prevent Slack from sending notifications. If using one of these, try disabling it or whitelisting Slack.


Step 2: Send us your logs

Collect logs from the Slack app and send them to us.

  1. Tap You at the bottom of your screen.
  2. Tap Preferences.
  3. Tap Send Feedback.
  4. Include a brief summary of the issue, then tap Compose Report.

Note: If the steps below don't help, check out Known issues with Android notifications for more information.

Step 1: Restart your phone

Sometimes notification trouble can be fixed by restarting your device.


Step 2: Troubleshoot your notifications

  1. Tap You at the bottom of your screen.
  2. Tap Notifications.
  3. Tap Troubleshoot Notifications to run the diagnostic test.

The test will check your notification settings and will flag any issues.

Tip: Power saving mode or performance optimization apps may also prevent Slack from sending notifications. If using one of these, try disabling it or whitelisting Slack.


Step 3: Check settings for Google Play services

  1. Open the Settings app on your Android device.
  2. Click Application manager, then locate Google Play Services.
  3. Make sure Show notifications is checked.

Note: Google Play Services is needed to receive notifications on Android. Make sure your device is supported.


Step 4: Send us your logs

Collect logs from the Slack app and send them to us.

  1. Tap You at the bottom of your screen.
  2. Tap Preferences.
  3. Tap Send feedback.
  4. Include a brief summary of the issue, then tap Report issue.

Tip: Need help troubleshooting your email notifications? Visit Trouble receiving emails from Slack.

Notifications running late? If your notifications are delayed, it may be due to your preference settings.

Windows

iOS

Android

Step 1: Change how Slack sends notifications

  1. From your desktop, click your workspace name in the top left.
  2. Select Preferences.
  3. Under Deliver notifications via, choose Built-in notifications.


Step 2: Send us your logs

If the above step didn't resolve the issue, collect logs from the Slack app and send them to us.

  1. Click Help in your computer's menu bar.
  2. Select Troubleshooting, then Report issue.
  3. Fill out the form and click Submit.
  4. The logs will automatically be attached.

Step 1: Check your mobile notification settings

  1. Tap You at the bottom of your screen.
  2. Tap Notifications.
  3. Tap Notify Me on Mobile, then choose As soon as I'm inactive.


Step 2: Send us your logs

Collect logs from the Slack app and send them to us.

  1. Tap You at the bottom of your screen.
  2. Tap Preferences.
  3. Tap Send Feedback.
  4. Include a brief summary of the issue, then tap Compose Report.

Step 1: Check your mobile notification settings

Free Notes App For Notification Center On Mac Computer

  1. Tap You at the bottom of your screen.
  2. Tap Notifications.
  3. Tap Notify Me on Mobile, then choose As soon as I'm inactive.


Step 2: Send us your logs

Collect logs from the Slack app and send them to us.

  1. Tap You at the bottom of your screen.
  2. Tap Preferences.
  3. Tap Send feedback.
  4. Include a brief summary of the issue, then tap Report issue.

Note:Mac users don’t typically experience this particular issue. But if you are having trouble, we’re here to help.

Not hearing your notification sound when you receive a notification? This may be a result of your preference settings.

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Windows

Step 1: Check if sounds are enabled

  1. On your desktop, open your System Preferences.
  2. Click on Notifications, then look for Slack in the list.
  3. Make sure that sounds are enabled.


Step 2: Check your audio output settings

  1. On your desktop, open your System Preferences.
  2. Click on Sound, then select Sound Effects.
  3. Make sure the Alert Volume is turned up.
  4. Check what option is selected for Play sound effects through.


Step 3: Send a test notification

  1. From your desktop, click your workspace name in the top left.
  2. Select Preferences.
  3. Under Sound & appearance, click Show an example.

Step 1: Check Windows notification settings

  1. On Windows 10, click the Start menu.
  2. Select Settings, then System.
  3. From the right sidebar, choose Notifications & Actions.
  4. LocateSlack in the list and check if Play a sound is enabled.


Step 2: Send us your logs

If the above step didn't resolve the issue, collect logs from the Slack app and send them to us.

  1. Click Help in your computer's menu bar.
  2. Select Troubleshooting, then Report issue.
  3. Fill out the form and hit Submit.
  4. The logs will automatically be attached.

Note: External monitors can cause issues with notification sounds. Try disconnecting your monitor and see if the problem persists.

View notifications in Notification Center

To open Notification Center, click in the upper-right corner of your screen, or swipe left with two fingers from the right edge of your trackpad.

  • To view notifications that you missed, such as calendar alerts or FaceTime calls, click Notifications at the top of Notification Center.
  • To open a notification in the app that sent it, click the notification. The notification is then removed from Notification Center.
  • To remove notifications without opening them, click the the clear button next to a notification or group of notifications.
  • To reveal controls for Do Not Disturb and Night Shift, scroll up (or swipe down) in Notification Center.
  • To open Notifications preferences, click the gear button in the lower-right corner of Notification Center.

Customize alerts or turn them off

  1. Choose Apple menu  > System Preferences, then click Notifications.
  2. Select an app in the left column.
  3. To change the notification style, select Banners or Alerts. Or select None.

You can also control other features here, such as whether notifications appear on your lock screen or include a preview. A preview contains a portion of the email, chat, or other content associated with the notification. You can choose to show previews never, always, or only when you unlock your Mac.

For

Free Notes App For Notification Center On Mac Windows 10

To allow or disallow notifications for specific websites, or to prevent websites from asking for permission to send notifications, learn how to customize website notifications in Safari.

Sticky Note App For Mac

Use Do Not Disturb

Do Not Disturb silences incoming calls and notifications. It automatically turns on when your Mac is connected to a TV or projector.

Free Notes App For Notification Center On Mac Download

To choose when Do Not Disturb turns on and off, choose Apple menu  > System Preferences, then click Notifications. Do Not Disturb settings are at the top of the sidebar:

Learn More

For more information about Notifications, click in Notifications preferences.

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