Citrix Workspace App 1906 For Mac
Messaging app for android and mac computer. A list containing the majority of Citrix Workspace app for Mac (formerly Receiver for Mac) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.
The page is updated daily with new support articles and information. Download amazon prime app for macbook. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. Links may also expire or change so if you find broken links, please again let me know. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected.
Citrix Workspace App and Citrix Receiver for Windows sessions running on Version 1906.1 of the Virtual Delivery Agent can disconnect unexpectedly. The issue is limited to specific scenarios and connections from Windows clients. You can identify the issue in the Windows Event Log on the client device as shown in the following example.
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Receiver for Mac / Workspace app for Mac:
Citrix Workspace App 1906 For Mac Windows 10
Citrix Workspace App 1906 For Mac
| wdt_ID | Brief Description of Issue | Brief Description of Fix | Applicable Product Versions Affected (if known) | Link to supplemental Support Article(s) |
|---|---|---|---|---|
| 1 | Bloomberg keyboard and finger print scanner not redirecting to Citrix session. | Redirection of this device is not fully supported but there is a method to follow that can be tried to get it working, as explained in the CTX article. | https://support.citrix.com/article/CTX227075 | |
| 2 | Windows Mac users connect to NetScale full VPN, they cannot reach external websites. Split DNS is not working. | This is by design. The Mac VPN client does not support split DNS so all DNS requests are sent to NetScaler for resolution. If NetScaler cannot resolve the domain name then users will get an invalid response. This issue will be fixed under an existing enhancement request. | https://support.citrix.com/article/CTX225297 | |
| 3 | When using HDX 3D Pro, a black box may appear around some custom cursors. | This is a known issue and 32-bit cursors are being investigated as part of the product road maps for Citrix Receiver for Mac. Cursors that employ shadow effects for example are classed as 32-bit cursors and not currently supported by Receiver for Mac. | https://support.citrix.com/article/CTX223626 | |
| 4 | If using a proxy connection, communication over EDT fails. | This is a known issue. | Receiver for Mac 12.5. | |
| 5 | You receive an 'Initialization failed' error. | This is caused by an upgrade to macOS Sierra. Upgrade to Receiver for Mac 12.3 which is compatible with this OS. | ||
| 6 | Delivering a proxy.pac file to clients via NetScaler Session Policies works for Windows devices but now Mac. | At the moment, only Windows devices are supported. Proxy PAC support for MacOS is currently being worked on. | https://support.citrix.com/article/CTX227262 | |
| 7 | When launching an application or desktop you may receive error 'System Extension Blocked'. | A new feature introduced to MacOS High Sierra requires user approval to load any newly-installed third-party kernel extensions. Navigate to 'System Preferences -> Security & Privacy' and click 'Allow' against 'Citrix Systems Inc'. | Citrix Receiver for Mac 12.7 and above, and MacOS High Sierra. | https://support.citrix.com/article/CTX228208 |
| 8 | French Canadian special accent characters do not display correctly when accessing a Windows 7 VDA. | Upgrade to Receiver for Mac 12.7. | Citrix Receiver for Mac 12.4. | https://support.citrix.com/article/CTX231623 |
| 9 | Alt+Tab does not switch properly all the time and Alt+Enter does not work in Excel. | Upgrade to Receiver for Mac 12.7. | Citrix Receiver for Mac 12.6. | https://support.citrix.com/article/CTX231624 |
| 10 | When using a DisplayLink docking station with v3.1 drivers and Receiver for Mac there is a high ICA RTT spike over 1000ms. | Upgrading to DisplayLink v4.0 drivers and MacOS 10.13 High Sierra resolves the issue. The issue is still being investigated for earlier MacOS versions. | Citrix Receiver for Mac 12.6 and 12.7. | https://support.citrix.com/article/CTX231625 |