Can't Access Outlook App On Mac

11.09.2020by
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  1. Jan 15, 2017  (Note: As with Outlook.com, above, you can of course access various Office web apps from your browser too. But if you’re an Office 365 subscriber, it makes more sense to use the more full.
  2. The Outlook for Mac experience, now available for preview in Insider Fast, has been updated to enhance performance and elevate productivity. The new Outlook for Mac is powered by the Microsoft Cloud and connects using Microsoft sync technology. It brings updates across Mail, Search, and Calendar exp.

Symptoms

My outlook app on mac's search function doesnt work. I have had my it team look at it and we got no fix but this is key to my job function and need it. Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser? Technician's Assistant: What troubleshooting have you tried?

In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.

Cause

This issue occurs because of the presence of duplicate tokens in the keychain.

Resolution

To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:

Workaround

To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.

Note

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These steps affect all Office applications that use modern authentication.

  1. Quit Outlook and all other Office applications.

  2. Start Keychain Access by using one of the following methods:

    • Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
    • In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.
  3. In the search field in Keychain Access, enter Exchange.

  4. In the search results, select each item to view the Account that's listed at the top, and then press Delete. Repeat this step to delete all items for your Exchange account.

  5. In the search field, enter adal.

  6. Select all items whose type is MicrosoftOffice15_2_Data:ADAL:<GUID>, and then press Delete.

  7. In the search field, enter office.

  8. Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete.

  9. Quit Keychain Access.

    Note

    When you start Outlook, you are prompted to authenticate.

Apple’s iOS ecosystem has a reputation for being called a 'walled garden' by the third-party app makers. Over the years, the company is improving on that front and allowing developers for rich integration within the operating system. Both Microsoft and Google are taking advantage of it by offering their products right into iOS apps.

Microsoft seems more aggressive here. It has class-leading app support on iOS, and at the same time, you can use some of its services like Outlook Mail, contacts, and tasks within Apple apps as well.

In this post, we are going to talk about how to add Outlook Tasks in the Apple Reminders app. You can always use the Microsoft To-Do app for that, but the Outlook integration with Apple Reminders offers more features such as Siri support, iOS widgets, and more.

We will guide you step by step for the process and also mention other tricks regarding Outlook tasks on the iPhone.

If you have somehow deleted the default Apple Reminders app on the iPhone, then go to App Store and re-download the app.

Download Apple Reminders app

Outlook App Download Windows 10


Add Outlook Account on the iPhone

First, you need to add an Outlook account to your device. So that, you can sync contacts, mail, and reminders to the respective Apple apps.

Step 1: Open iPhone Settings and head to Passwords & Accounts > Add Account.

Step 2: Select Outlook and log in using Microsoft account credentials.

Step 3: After the successful authorization, you will find the account name on the same menu.

Step 4: Tap on the Outlook account and switch-on the sync for Mail, Contacts, Calendars, and Reminders.

Now, open the Reminders app and you will see the section of Outlook under the iCloud menu in the app.

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Change the Default Location of Tasks in Reminders App

By default, Apple uses its iCloud platform to save tasks. However, you can change that to Outlook. Follow the steps below to change the default list in the Apple Reminders app.

Step 1: Open device Settings and navigate to Apple Reminders.

Step 2: Tap on the Default list option.

Step 3: Change the default list to any Outlook list.

So, what exactly is the benefit of changing the default list on the iPhone? The answer is Siri integration.

If you add a task via Siri voice assistant, then the task gets added to the default list in the Apple Reminders app. For example, you can say, ‘Hey Siri, remind me to write a post’, and it will save the task in the selected Outlook list in the Reminders app.

Consumers can also use the iOS widget menu to quickly complete and add to-do in Outlook lists, something that Microsoft To-Do app doesn’t offer.

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How to Auto-Delete Emails in Microsoft Outlook
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Use Siri Shortcuts

Unsurprisingly, Siri Shortcuts works better with the default Apple apps. Using Siri, you can create Shortcuts to open the default list, add tasks, and more. Let’s create a Siri Shortcuts to open the default task list.

Step 1: Download Siri Shortcuts app from the App Store.

Step 2: Open the app and tap on the ‘+’ symbol.

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Step 3: Tap ‘Add Action’ and select Apps.

Step 4: Choose the Reminders app, and it will open the default shortcuts for the app.

Step 5: Select Show Reminders List and tap on the list name and select the relevant list for the shortcut to open.

Step 6: Tap on Next, give the shortcut a relevant name, and hit done.

Now you can just ask Siri to open the list or use the Siri Shortcuts widget to open the list in the Apple Reminders app directly.

Download Siri Shortcuts App

Access Outlook Tasks on Mac

Sadly, using the same tricks above, you can’t access the Outlook tasks on the Mac Reminders app. So how can you create, modify, and use Outlook tasks on the macOS?

Use Microsoft To-Do App

Microsoft recently released the To-Do app for the macOS platform. You can download the app from the Mac store and sign in using the same Microsoft account.

From there, you can access all the Outlook lists, create new tasks, and even delete the irrelevant ones from the app. The app also supports the dark theme.

Download Microsoft To-Do for Mac

Use Outlook Web

Microsoft has done an excellent job of integrating its services such as Mail, Contacts, To-Do, and Skype in one place.

Visit Outlook web on the Mac browser and sign in using the Microsoft credentials. It will open the Outlook mail by default. You can switch to the To-Do section from the bottom left corner. It will switch to the Microsoft To-Do web version and here you will see the Outlook Tasks, Lists, and more.

Visit Outlook Web
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#outlook
Click here to see our outlook articles page

Use Outlook Like a Pro

Using the tricks above, you can easily integrate and use Outlook tasks on iPhone and Mac. It’s free, available on all platforms (unlike Apple’s iCloud and Reminders), and provides more functions than the rivals. What’s not to like here?

Outlook download

Next up:Microsoft offers a solid Outlook email experience on iOS and Android. Read the post below to find the best tips and tricks for it.


The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.Read NextTop 9 Outlook Email Tips and Tricks for iOS and AndroidCanAlso See#productivity #iphone

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